At Vaidehika Collections, we take great care in packing and delivering your order with utmost quality and attention. Please read our Return & Refund Policy carefully before making a purchase.

1. No Returns Policy

• All products sold through our website are final sale.

• We do not accept returns or exchanges for reasons such as change of mind, size, color, or personal preference.

2. Refund Eligibility

Refunds are applicable only in the following cases:

• Undelivered Orders – If your order is not delivered due to a failure on our part or by our courier partners.

• Damaged Products on Delivery – If your product arrives in a visibly damaged condition. Clear photo/video proof must be provided.

3. Claim Process

• To raise a refund claim, contact our support team at +91 9633976486 within 48 hours of delivery.

• Share your order number, issue details, and supporting photos/videos.

• Claims raised after 48 hours of delivery will not be eligible.

4. Refund/Replacement Procedure

• Once verified and approved, you can choose either a refund or a replacement product.

• Refunds will be processed within 5–7 business days depending on your bank/payment provider.

• Approved replacements will be shipped to you at no additional cost.

5. Important Notes

• Refunds are strictly limited to undelivered or delivery-damaged products.

• No returns or refunds will be accepted under any other circumstances.

• By completing a purchase on our website, you agree to abide by this Return & Refund Policy.